ERP implementation typically takes 3-12 months depending on company size and complexity. Our phased approach ensures minimal business disruption with modules deployed incrementally.

Our ERP systems feature enterprise-grade security with SSL encryption, role-based access control, regular security audits, and compliance with industry standards like SOC 2 and ISO 27001.

We handle all system maintenance including updates, backups, security patches, and performance optimization. Our 24/7 monitoring ensures 99.9% uptime with proactive issue resolution.

Yes, our ERP solutions offer extensive integration capabilities with popular business tools, accounting software, CRM systems, and third-party applications through APIs and custom connectors.

HRM module includes employee management, payroll automation, attendance tracking, leave management, recruitment tools, performance appraisals, and comprehensive HR analytics dashboard.

Our Finance module automatically calculates taxes based on current regulations, generates tax reports, handles multiple tax jurisdictions, and ensures compliance with local and international tax laws.

Yes, our Inventory module supports multi-warehouse management with real-time stock tracking, inter-warehouse transfers, location-specific reporting, and centralized inventory control.

We offer extensive customization including custom fields, workflows, reports, dashboards, user interfaces, and complete module development tailored to your specific business requirements.

Contact our support team via phone, email, or live chat. We offer 24/7 support for critical issues, with dedicated account managers for enterprise clients and comprehensive online documentation.

We provide comprehensive training including on-site sessions, video tutorials, user manuals, webinars, and ongoing training programs. Training is customized based on user roles and system modules.

Critical issues: 1 hour response, High priority: 4 hours, Medium priority: 24 hours, Low priority: 48 hours. Enterprise clients receive priority support with faster response times.

Yes, we provide secure remote assistance for troubleshooting, system configuration, and user training. Remote sessions are scheduled at your convenience with full security protocols.

We offer Starter ($299/month), Professional ($599/month), and Enterprise (custom pricing) tiers. Each tier includes different user limits, features, and support levels to match your business needs.

We accept major credit cards (Visa, MasterCard, American Express), bank transfers, ACH payments, and for enterprise clients, we offer invoice-based billing with NET 30 terms.

No hidden fees. Setup and basic training are included. Additional customization, data migration, and extensive training may incur separate charges, which are clearly outlined in your proposal.

Yes, you can switch between monthly and annual billing cycles. Annual billing offers 15% discount. Changes take effect at your next billing cycle with prorated adjustments if needed.